Web Site Privacy Policy
Access to and use of this site is provided by the Eden Valley Hospice.

Eden Valley Hospice is a registered Charity - number 1008796. Eden Valley Hospice is also registered with the Information Commissioner in the UK as a Data Controller, and is legally bound by the Data Protection Act 1998.

Eden Valley Hospice respects privacy, and the following privacy policy outlines how your information will be used by the Hospice.

Personal Information
Personal information is anything which enables the Hospice to identify you in some way, such as name and an email address. If such information is supplied, the Hospice is legally bound by the Data Protection Act 1998 and the EC Directive on Privacy and Electronic Communication, to ensure that the information is used only for the purpose for which it was requested, and to ensure that the data is held securely.

The data gathered will be used to keep service users and supporters informed of the future work of the Hospice.

Financial Information
When an online donation is processed, the Hospice links to the services of Just Giving who act as our agents to collect on-line donations on our behalf. Just Giving are a commercial company that offers secure facilities for charities and not for profit organisations. A monthly fee is paid for this service and donations made to the Hospice via this facility are paid directly into our bank on a monthly basis.

Hospice Mailing List
By ticking the relevant box, or advising the Hospice in writing service users and individual donors may opt out of receiving information about the work of Hospice.

The Hospice may use the personal information provided to contact service users / donors in the future about the work of the Charity but the Hospice will NOT share this information with any third party.

If service users / donors wish their details removed from the Hospice from the Hospice mailing list, or to check what details are held about them, they should contact fundraising@edenvalleyhospice.co.uk stating the nature of their contact with the Hospice and the type of mail which they have received.

Third Parties
Eden Valley Hospice will not pass on any information about service users / donors to any third party, i.e. another organisation or person.

Eden Valley Hospice (Shops) Limited
Eden Valley Hospice (Shops) Limited is a wholly owned subsidiary of Eden Valley Hospice, information on Hospice merchandise, Christmas Goods, etc., has been requested details will be submitted to Eden Valley Hospice (Shops) Limited to deal with your request.

Copyright
All rights are reserved; no part of this website, including information, images, photos, logos and names can be republished, posted or broadcast in any form whatsoever without prior written permission by the copyright holders. Documents on this site may not be downloaded, altered or adapted for any purpose without prior written permission.

Security
Eden Valley Hospice will make every effort to ensure that the information which service users / donors have supplied is kept securely. The Hospice would advise, however, that the Internet cannot be considered a fully secure means of submitting information.

Policy changes
By using the Hospice site, users agree to accept this privacy policy, and are aware that the Hospice’s policy may change with time. Any changes to this policy will appear on this web page.